Author Archives: Jack

Paper Jam on a HP Deskjet 450

Posted on November 2, 2011 by Jack

This seems to be a fairly common issue on this printer model. The paper will jam just as it passes the exit rollers. Sometimes the paper will skew with just one side feeding and the other side stuck. You’ll see … Continue reading →

Posted in Hardware, HP Deskjet 450, Paper Jam, Printer | Leave a comment

No audio but the sound device is detected in device manager

Posted on November 1, 2011 by Jack

If the sound is not working and the sound device is active and enabled in device manager then it’s quite possible the “Windows Audio” Service is not running. To check, go to “Start” -> “All Programs” -> “Administrator Tools” and … Continue reading →

Posted in Audio, Sound | Leave a comment

Frozen screen using Juno dial up

Posted on November 1, 2011 by Jack

Yes you read that right, dial up! I had one client that called and said the screen would turn gray and she would not be able to do anything. Mind you this was an older lady that was using Juno … Continue reading →

Posted in Dial Up, Frozen, Juno | Leave a comment

SMTP Port 25 not working on GoDaddy email setup

Posted on November 1, 2011 by Jack

Usually setting up pop email accounts is pretty straight forward but for some reason I had some difficulties with GoDaddy.com. Incoming worked great and I had no problems with that, it was the out going SMTP that was the issue. … Continue reading →

Posted in Email, Pop, SMTP | Leave a comment

How to revive a drained Lithium Ion Laptop Battery

Posted on October 30, 2011 by Jack

Many of us that have owned a laptop have noticed that their battery eventually just does not last as long. In my case I was cleaning out some of my hardware stockpile and came across an old Dell Inspiron 2650 … Continue reading →

Posted in Battery, Hardware, Laptop, Lithium Ion | Leave a comment

LCD touch screen calibration on a Savin copier

Posted on October 29, 2011 by Jack

While setting up a network at an office, the owner asked if I knew anything about copiers, I should have said no! The LCD touch screen calibration was way off, you basically had to touch below and to the right … Continue reading →

Posted in Calibration, Copier, Hardware, Savin, Savin 8025 | Leave a comment

Paper jam on a Samsung CLP-315

Posted on October 29, 2011 by Jack

When attempting to print on this unit, it would immediately paper jam with about half an inch of the paper making it past the top roller and sticking out. At first i thought it was the top roller not grabbing … Continue reading →

Posted in Hardware, Paper Jam, Printer, Samsung CLP-315 | Leave a comment

No sound on a HP DV6000

Posted on October 29, 2011 by Jack

I came across a HP DV6000 that was having an issue where the sound was not working. A re-install of the factory Vista operating system did not help and in fact the sound hardware was not even showing up in … Continue reading →

Posted in Driver, Hardware, HP DV6000, Laptop, Sound | Leave a comment