How to check the speed of your internet connection

Every now and then it’s quite useful to know how fast your internet connection is. In one situation, a client was wondering why their internet was so slow when they had a fast cable internet connection. Instead of 20+ mbps downloads, the speed test showed they were getting in the range of 4-5 mbps. Upon some general questions and discussion, it was brought out that the internet connection was shared with the basement renters. A little more research then revealed that the renters watched a lot of streaming movies from a well known online company. The renters used enough bandwidth to slow the day to day surfing of the home owner. The speed test can be located at SpeedTest.net.

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Free anti-virus software

Every now and then I’ll come across a person without anti-virus software on their computer. With this economy, the thought of paying a yearly subscription for anti-virus software just isn’t always possible. One solution I have found is AVG Anti-Virus, it’s free for private, non-commercial, single home computer use. When I initially came across it years ago, it wasn’t very good at all, but its’ come a long way since then and is pretty solid now. It’s free, so you can’t ask for much more, the price is right and it’s a million times better than not having any anti-virus software at all.

For anyone that uses Comcast internet, it’s not very well-known, but they offer Norton anti-virus for free.

For CenturyLink (Qwest) internet customers, they also offer Norton anti-virus for free.

So if you come across a computer without anti-virus, check who their ISP is and you might be surprised that they offer a free anti-virus solution. All else fails and if a pay solution is not possible, AVG is a solid plan B.

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How to screen capture on the iPhone

I stumbled across this accidentally, but it’s a cool thing to know. Now when you get that super high score on Angry Birds or pass that level with 3 stars that none of your friends can, you can screen capture the screen and text message the picture to everyone’s envy! The procedure is simple enough, just press the circle button and the power button at the same time and voila! a screen capture that appears in your picture album. You can then just select that picture and do what you want with it.

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How to speed up a computer

Quite often I’m asked to speed up a computer. While in theory that sounds like a valid request, the expectations of how fast you’ll be able to speed up the computer is not. I usually tell them, I can re-install the operating system and it’ll be just as fast as the day you bought it but if the machine is a few years old, it’ll still feel slow compared to the new machine you just tried out at the store. If re-installing the operating system is not an option, then what changes that can be done are limited. Not everyone is aware all those programs we install like Adobe Reader and Apple Quicktime will also install a start up application that checks for updates to those programs. One update checker in itself is not going to slow down the machine but multiply that a bunch of times and it starts making a difference. Each and every situation is different but a few general rules I follow are:

  1. Uninstall any printers and/or scanners that are no longer in use. Windows is constantly polling any installed printer and scanners to check if it’s online and active
  2. Under the start menu -> All Programs, is a folder called “Startup”. Delete the shortcuts to any non-essential start up programs.
  3. For the not so faint of heart (If you’ve never run regedit, don’t do this), in the registry, under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run, Delete any keys to non-essential start up programs. Repeat but this time in the HKEY_LOCAL_MACHINE.
  4. In whatever browser they typically use, check the add-ons and disable any that are non-essential.
  5. Ensure all the window’s updates are installed (Window’s update seems to always start automatically downloading the updates at the worse time)
  6. Finally if all else fails and if the motherboard permits, try increasing the amount of physical RAM.
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How to stop the iPhone screen from auto-rotating

How many times have you been surfing on your iPhone on a lazy Sunday morning still in bed, then every time you shift the screen rotates and you have to lean the iPhone again to get the right orientation. I’ve done this countless times and have come to the conclusion that I rarely need to use the iPhone in a landscape mode. I have for that reason locked it in portrait mode. To do this, double click the circle button twice quickly. This will bring up a single line of program icons on the bottom, slide your finger left to right and it’ll bring up new icons. The furthest left one is now an arrow circle with a lock in it. Tap that icon and it will lock your orientation and you’ll now see a lock symbol at the top of your phone. Repeat this same procedure to unlock the orientation.

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How to silence your iPhone once it starts ringing

I very short blog today, I’m amazed at how many iPhone users don’t know how to silence their phone once it starts ringing. Whether you have the sound on or set to vibrate, once it starts ringing, I see a lot of people just trying to muffle the sound till it stops. I guess maybe there should be two sliders on the screen, the current one for answering the phone and maybe a new one for send to voice mail. So the quick tidbit today is……press the power button quickly and the iPhone will stop vibrating or ringing! You will still be able to answer the call until the default 30 seconds is complete and the call goes to voice mail.

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Extending toner life on a Brother laser printer

First a disclaimer, do this at your own risk as it may damage the printer drum. Now with that out of the way, on some brands of Brother laser printers, the toner has a sensor on the side that tells the printer how much toner is left in the cartridge. At a certain point, the printer will tell you the toner is empty and you need to replace it. It has become known that the toner really still has quite a bit of toner left. If you cover the sensor up with a piece of dark tape such as electrical tape, it will trick the printer into thinking the toner is full and let you continue printing until the toner is really empty. The reason it can damage your drum is, eventually you will run out of toner and drum will be trying to print without toner and that is bad. So if there is a last minute deadline paper that needs to be printed and you don’t have time to run out and buy toner, this trick might just save your day. I do suggest you don’t run it long with the tape on the sensor and replace the toner when you can. There is a great youtube video by pkok3 shows you how it works.

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How to change the product key in Windows

If you have ever had to setup a bunch of identical computers and used cloning to do it, then you’ve run into the problem of the window’s product key not matching the hardware it’s on. The same product key will appear on all of the machines and not match the COA (Certificate of Authenticity) product key sticker. The instructions on how to change the product key on each machine is located here on the Microsoft site. What they describe in method #1 is to change a single value in the registry in the key HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\Current Version\WPAEvents\OOBETimer, this has never worked for me. I tried it on multiple machines, changing a single digit in the key, changing multiple values in the key, changing everything to zeros, when I ran %systemroot%\system32\oobe\msoobe.exe /a in the command prompt to reactivate it, it always popped up a dialog saying windows was already activated. Now method #2, it offers two different scripts, ChangeVLKeySP1.vbs and ChangeVLKey2600.vbs. ChangeVLKeySP1.vbs gives me a script error so i gave up on that one. ChangeVLKey2600.vbs is the only method that has worked every time for me. You basically run the script c:\changevlkeysp1.vbs ab123-123ab-ab123-123ab-ab123 from the command prompt where ab123-123ab-ab123-123ab-ab123 is the product key on the COA. Upon rebooting, you will be asked to activate the product key and then you’re all good. Note: Make sure your network drivers are installed and working properly before you do this, that way when you reboot you will have an active internet connection to complete the activation. Now you’re asking, how do you verify the product key matches the COA. There is a great little utility by “The Magical Jelly Bean”, yes you read that right, the utility is free and it will display your product key to you to verify it was entered correctly. Just install the utility, run it, verify the product key, then un-install it.

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How to remotely access a user’s computer

One of the most useful tools I’ve ever come across is LogMeIn.com. Once you install the software on the client, you can remotely access that computer to solve window’s related problems.  I say window’s related problems because it runs as a window’s service on the client machine. If the problem is a boot up problem, then this software will not help. I routinely save travel time as I now don’t need to drive to the client to find out what the problem is. I simply start up logmein.com, remotely bring up the client’s computer and control the client’s desktop as if I had the computer right in front of me. I’ve used it to setup outlook pop accounts, fix driver problems, and disable those pesky browser virus add-ons. They have both a free version and a pay version. The pay version offering the ability to view things like a dashboard of computer health information and the ability to copy/move files between your computer and the client machine. The free version offers remote control access and that is what i use it for.

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Cannot connect to mapped network drive

So you have a mapped network drive that worked yesterday but won’t connect today, what happened? You’re plugged into the network, other people can access the share without a problem but for some reason you can’t. The likely cause is the “WorkStation” Service was not able to start. To check, go to “Start” -> “All Programs” -> “Administrator Tools” and select “Services”. In the list of services, scroll down to “Workstation” and double click on it. The Startup type should be set to automatic and the service status should show started. If it is not started, press the “Start” button and you should be able to access your shares. On some slower machines that are overloaded with start up services and applications, it’s possible not all of the services will start in a timely manner such as the Workstation service. If the service continually does not start on boot up, look into disabling some of the start up programs or services.

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